I have attached the reschedule info below.

I have called 4 times regards the refund. They are pushing it 6-8 weeks every time i called. How many 6-8 weeks they have????

Is already 3 months. I dont think it takes 3 months to do a refund. Furthermore is their fault to reschedule and we could not go with the new timings.

I hope the management will do something about this!


Booking Ref: OY6BSD

Dear Pauline Hu,

Your flight has been rescheduled and will now operate according to the new schedule below. We apologise for disrupting your travel plans.

In some instances, more than one flight on your booking may be affected – to ensure you do not miss your flight, we strongly recommend that you retrieve your revised and complete itinerary through Manage My Booking at FlyScoot.com. Please also ensure all passengers in your travelling party are aware of the change(s).

Route: Singapore – Harbin
Flight No.: TR 154
Departure*: Tue, 12-Jun-2018, 12:25AM
Arrival*: Tue, 12-Jun-2018, 7:25AM
Passenger(s): 1.

* Date and time are stated in local.

Please click the acceptance link below to acknowledge the new schedule.
I accept new schedule ›
If the new travel arrangement is acceptable, there is nothing you need to do. If, however, the new arrangement is not suitable, you may:

Rebook, at no additional charge, to another Singapore – Harbin flight operating within seven days of the original flight; or
Receive refund of the affected sector to a transferable Scoot travel voucher at 120% of itinerary cost (excluding any amounts for third party products and services) that can be used towards future travel booked within six months from the date of issue; or
Receive refund of the affected sector to the original mode of payment, excluding any amounts for third party products and services.

Posted by: Pauline Hu

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